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Dear Fashion PULIS,
Thank you very much for publishing The Swatch Complaint letter in your blog. I would like to inform you that Swatch already replaced my watch with a new one. No reason was given though as to why Swatch decided to consider my request that was not initially turned down.
I sent the watch via 2Go and within a week, Swatch sent me a new one. I would just like to update you and your readers and let you know that Swatch honored the warranty after all.
Thanks you very much to Swatch and to Fashion PULIS!
Yours truly,
Maria Frances Anne Lorena
