Image courtesy of www.forum.baby-gaga.com
Dear Fashion PULIS,
Just want to tell you my sentiments regarding Sphere. I don't know if you saw the tweet from @LikeS during its T5 launch, nonetheless here is my story.
This was just recently at the launching of Sphere's T5 line. I was following their twitter account and happened to stumble on a tweet offering the line at a price of 1,499php per month. I was enticed by the offer so I immediately asked the @ChatwithS and @SinOfS for the requirements. I also inquired about their website showing a plan 1,799 only but without the 1,499php which was their current offering that I was interested in.
After more than 12 hours, @ChatwithS replied asking me where i saw the information and requested me to provide a link. The tone of the message was quite rude, and as if to add more insult, he/she put a a smiley at the end of the message.
Furious, I immediately searched my whole feed and backtracked the @LikeS account -- but to my dismay, I could no longer find the tweet. My mistake was my failure to take a screenshot of it, although a lot of people in the office saw that tweet.
Enraged, I replied telling them that I saw the tweet but now the tweet was gone. I further added , "Ganyanan na pala. Tsk."
The reply? " How may we help you today? :). "
You're getting the picture now, FP.
I said, "No thanks - @Wise (their competitor) can help me better.
Now they tweeted me saying their T5 plan is available at plan 1,599php and I'm like sheesh Sphere.
For clarification, I have a different plan on @Wise already.
Thank you very much, FP for providing an avenue for aggrieved consumers like me. More power!
Sincerely,
Loida
Note: Letter edited for brevity
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